Processing and shipping of orders:

We will process and ship your order within 1-5 working days. The delivery time is usually 10-15 working days. Please note that we do not ship on weekends and public holidays.

Tracking:

Once your order has been shipped, you will receive an email with the tracking number and we will notify you via WhatsApp. You can track the shipping status of your order via the following website:

https://www.17track.net

Please wait 3-7 days after shipment until the tracking information on the website is updated.

Modification and cancellation of orders:

You can cancel your order at any time before shipping or change the delivery address. Once the order has been shipped, we will no longer be able to process refunds or address changes.

Customs and customs clearance:
We offer DDP (Delivery Duty Paid) shipping to the following countries/regions, with DDP you do not need to carry out customs clearance or pay customs duties. (Not applicable to all countries, please note the actual conditions)
USA: Shipping via UPS (except Alaska and Hawaii)
Australia: Shipping via Australia Post
United Kingdom: Shipping via DPD Express (local)
Europe: Shipping via DHL Express
Not available in some countries with strict customs regulations: Denmark, Australia, Norway, Switzerland
Additional information:
Additional fees and longer shipping times may apply to some remote areas. We will do our best to ensure that your order is delivered on time.
Customer support:
If you have any questions or special requirements, please feel free to contact our customer support team at any time. We strive to provide you with the best possible service.